Out of the box, both of my kittens LOVED this condo. One of them claimed the lower level house as her home. The other enjoyed climbing to the top to lay around. I took away one star for a few minor issue that I have with the design.
1. It's a bit wobbly. I have mine against a wall... but when hte cats jump to the top level, it wobbles. I've screwed everything together tightly. I'm not sure what to make of the wobbles.
2. The scratching posts probably should have been accessible on the lower level. I saw it and I bought it... yes. But I didn't know. My cats seem to look for something to scratch when they're near it. They look up... see the posts.. and try to scratch the lower level fur instead of the posts. They don't like to go under the round cylinder to scratch.. and due to the wobble, they don't travel to the top often anymore.
3. The mouse fell off on day 1. They love it. They still play with it regularly. I tried to tie it back on, but I couldn't put it through the fur on the top. I tried tying knots off the broken off piece and they just pulled it off faster than before because the string would break. I had to remove the string because they chewed it a lot. I was worried they were going to eat it and choke. It's a cat toy. It happens. But it would be nice to be able to replace it with another somehow instead of lying a lame mouse on the upper level every so often.Get more detail about 42" Beige Cat Tree Condo Scratcher.
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